MODIFIED COVID-19 CANCELLATION AND RESCHEDULING AGREEMENT:

APPLICABLE TO RESERVATION DATES FROM MARCH 27, 2020 THROUGH DECEMBER 31, 2021.

THESE MODIFIED COVID-19 CANCELLATION AND RESCHEDULING POLICIES APPLY TO RESERVATIONS NEEDING TO CANCEL OR RESCHEDULE DUE TO COVID-19 RELATED MANDATES, SUCH AS SHELTER-IN-PLACE ORDERS, EVENT BANS OR GATHERING LIMITS.

COMPANY WILL WAIVE THE 15% RESCHEDULING FEE FOR RESCHEDULES MADE 48 HOURS OR MORE FROM THE RESERVATION “CHECK-OUT” TIME.

CANCELLATION OR RESCHEDULES MADE 48 HOURS OR MORE FROM THE RESERVATION “CHECK-OUT” TIME WILL RECEIVE A FULL CREDIT FOR ANY AMOUNTS PAID FOR A FUTURE RESERVATION UP TO 1 YEAR FROM THE ORIGINAL RESERVATION DATE; RESCHEDULED DATE NOT REQUIRED AT TIME OF CANCELLATION. THIS EXCLUDES FLOWERS & PERISHABLES.

WHEN CANCELLING, CLIENT WILL RECEIVE CREDIT FOR ALL PAYMENTS MADE TO DATE FOR USE ON ANY EVENT TAKING PLACE IN THE NEXT YEAR. CREDIT WILL AUTOMATICALLY EXPIRE AFTER 1 YEAR.

WHEN RESCHEDULING, ITEMS FROM ORIGINAL ORDER ARE SUBJECT TO AVAILABILITY.

WHEN RESCHEDULING, A NEW SIGNED CONTRACT WILL BE REQUIRED FOR THE NEW RESERVATION DATE.

UNLESS STATED IN THIS CLAUSE, ALL OTHER TERMS IN THIS AGREEMENT APPLY, INCLUDING PAYMENT TERMS (OUTLINED ABOVE).

WITH THE EVER-CHANGING NATURE OF THE COVID-19 PANDEMIC, COMPANY RESERVES THE RIGHT TO MAKE REASONABLE MODIFICATIONS TO THESE COVID-19 POLICIES AS NEW INFORMATION IS LEARNED.